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Training Cancellation Policy

Training Cancellation Terms and Conditions

We understand that plans can be subject to change, and there may be instances where cancellations result in associated costs. Consequently, the following policies are in place:

If you wish to explore options for cancelling or rescheduling a course, kindly reach out to us for further discussion.

Speaking Savvy Pty Ltd endeavours to be flexible and accommodating with training, acknowledging that exceptional circumstances may arise warranting a waiver of charges. While we may be able to reschedule your training for a compelling reason, work commitments are typically not considered compelling.

To initiate any changes, please contact lisa@speakingsavvy.com.au via email, as all cancellations and reschedules must be communicated in writing.

In-house Training Cancellation

Training courses hosted in-house by the client are invoiced at least two weeks before the course date, payment is required before the training date unless a formal procurement arrangement exists.

  • Full refunds will be granted if we receive notice of cancellation at least 21 days before the course date.
  • A 50% refund is available for cancellations within 14 days prior to the course, or you can reschedule once within 12 months.
  • If your organisation cancels less than 14 days before the course, no refund or date change is provided.
  • In the rare case of rescheduling due to instructor unavailability, a full refund or mutually agreed rescheduling is offered.

Public Training Cancellation

For public courses hosted by Speaking Savvy Pty Ltd:

  • Full payment is due seven days before the course date for online bookings or electronic fund transfers.
  • A full refund is applicable for cancellations in writing at least 14 business days before the course.
  • A 50% refund is granted for cancellations within ten business days, or you can transfer once to another date.
  • No refund for cancellations received less than ten days before the course, but you can transfer once to the next available date if you provide notice of seven days
  • No refunds or rescheduling for ‘no-shows’ on the day of the course or for cancellations less than 7 days.
  • Rescheduling due to instructor unavailability results in a full refund or an alternative date.

Ticket Transfer:

Tickets are transferable with notice:

  • To transfer registration, email lisa@speakingsavvy.com.au with relevant details.
  • Transfer is subject to course availability, with credit offered for another course if necessary.
  • Registration fees can be applied to a different Speaking Savvy course within 18 months from the original registration.

Limitation of Liability:

In the event of Speaking Savvy Pty Ltd cancelling or rescheduling a course, liability is limited to the purchased course amount. Except as required by law, Speaking Savvy Pty Ltd is not liable for any additional losses incurred due to event changes, including travel and accommodation expenses.

 

Terms and Conditions

WEBSITE USE TERMS AND CONDITIONS

Speaking Savvy

Welcome to our website. This website with URL address www.speakingsavvy.com.au is owned and operated by Speaking Savvy (53 322 886 982). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Speaking Savvy’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.
The term ‘Speaking Savvy’ or ‘us’ or ‘our’ or ‘we’ refers to Speaking Savvy, the owner of the website, whose registered office is 53 322 886 982, Western Australia. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

  1. The content of this website is for your general information and use only. It is subject to change without prior notice.
  2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: Name, email address, mobile phone number.
  3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
  7. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
  8. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
  9. Your use of this website and any dispute arising out of your use of it is subject to the laws of Western Australia.
  10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
  11. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.
  12. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
  13. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
  14. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
  15. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

These website terms of use are provided by legalvision.com.au

EVENT REGISTRATION TERMS AND CONDITIONS

The Terms and Conditions for Speaking Savvy events and workshops can be found here.